Forums

Username:  

Password:  

       
Login Help

  LATEST POSTS  
 
America's Army Launc..
Learning BASICS of A..
can u give us hints ..
AA3 New Patch Releas..
Better Realism Alter..

Keywords:
 

More search options

  HOT TOPICS  
 
AA3 Mentor FAQ
Training Missions
New Videos YouTube
Updating PB Client
» See more topics
 

    Page 1 of 1     

 Login Trouble FAQ - Read Before Posting 
 

ChalkTroop

AA Community Manager
AA Community Manager
Posts: 6908
Joined: 13 Jul 2002

      Posted: 09 Jul 2009 10:50 Profile United States


Before making an account support request, please confirm whether or not you're able to login with your account here - http://login.aa3.americasarmy.com

Error "AA3 WEB has encountered an application error.

Error Message:
Incorrect Login

Additional Information:
Date/Time: 20:22:33 America/New_York
IP Address: XX.XX.XX.XX
Request URL: /index.php"

means you have a bad password. Request a new one here:
http://login.aa3.americasarmy....assword

If successful, this most likely means that AA3 is being blocked by a firewall or security program. Please ensure that AA3Game.exe has full internet access through any such programs. A few common ones are:

ESET
Norton
Mcafee
Zone Alarm
Peer Guardian

If you lost/don't remember your password - request a new one here - http://login.aa3.americasarmy....assword

If you need assistance with firewall related issues, please feel free to e-mail aacm@americasarmy.com

If you're unable to login to the above link, please make sure you check the following details first before posting in this forum.

1) Please make sure that you log in to the game with your Account Name not your Soldier Name as this will not work.

2) Please make sure you have spelled your account name correctly

3) Please make sure you have actually created an AA3 Account. AA2 Accounts will not work with AA3 as it is an entirely new game.

Assuming you have checked the above tips, and can still not log in, please proceed to post a thread in this forum with your account login name (not Soldier) and issue.

Thank you.

_____________________

Embedded Image


 Login Trouble FAQ - Read Before Posting 
 

    Page 1 of 1     

 

  This topic has been locked from further replies.

Jump to: