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 ** Please read before posting ** bug reporting guidelines! 

Lady Amethyst

Posts: 1532
Joined: 29 Nov 2002

      Posted: 17 Jun 2009 17:36 Profile United States

If you feel as if you've come across a bug in America's Army 3, please use the format below. Before creating a new bug report, please use the search function.

Bug Report Template

PLATFORM:AA3 or AMW3 (America's Army Web Account Management)
PROBLEM: [This should be a brief description of the issue. We don't need an essay just a concise few sentences so we can get the idea of what is happening.]

REPRODUCTION:[This should be an exact numbered list of how to reproduce the issue. The more exact the steps the quicker we can find the problem.]


DETAILS:[Here's where you can expand some on the problem, add links to any screenshots and most importantly add the "Expected" and "Actual" results. "Expected" = what should happen. "Actual" = what actually happens. This is very helpful for when the bug is a bit more obscure. All we are looking for here is your best description of the bug. try to provide as much detail as possible. It's often the little things that point to the root of the bug.]

Map: [Please identify whether the bug is map specific and if so what map, or if it is something that occurs on all maps]

Weapon/Loadout: Please be sure to include the map and mission(ie:alley/vip)

[These are the major items that would aid the Dev team determine what hardware was being used.]
System Brand:
Operating System:
CPU Model:
CPU Speed:
System Memory:
Graphics Chipset:
Graphics Card Memory:
Sound Card: Creative
Internet Connection:


Posts: 3972
Joined: 17 May 2003

      Posted: 20 Jun 2009 14:33 Profile Netherlands

I've posted my Bug, what happens now?

Once you have posted your bug it will get reviewed and as long as it hasn't already been reported it will get forwarded to the Developers. You will see that your post title will get appended with a letter :

[A]: This means your post has been approved and will be reviewed.
[R] : This means that your post has been reviewed.
[W] : This means we are awaiting further detail from you.
[N] : This means that it isn't a bug.
[I]: This means the bug report does not follow the guidelines outlined in this thread.

For obvious reasons it is imperative that you do not add these letters yourself or it is likely that your report will get ignored.

What we don't want to see in this Forum

Exploits :

Please do not post Exploits in this forum. Please private message a forum moderator any information you have, and it will be forwarded to the Development Team.

What is an exploit?
A bug, that if utilized, can be used to an unfair advantage.

Forum moderators for the Bugs forum are listed below (Click a name to PM one).

Craig Lee
King Fisher

Unrelated Chat :

Please feel free to add posts to other peoples Bug Reports that relate to that report. However please be aware that this is not a chat forum. Any posts not directly relating to the Bug Reported will be removed. It's hard enough to deal with Bugs without having to wade through pages of random chat, that is how important things get missed!


Volunteer Community Manager
Volunteer Community Manager
Posts: 7147
Joined: 18 Feb 2005

      Posted: 27 Aug 2009 03:14 Profile Belgium

Please do NOT post multiple bugs in 1 forum topic. Each bug should have it's own topic to allow bug tracking.

Volunteer Community Manager
America's Army Project Office

Youtube channel | Manual | Live Support


Posts: 1330
Joined: 05 Oct 2007

      Posted: 11 Dec 2010 23:14 Profile United States

please put the bug name in the topic.(subject)

screenshots are very explaining and finding the bug

grab a quick screenshot anytime.
if you see a bug press "print screen"
the screenshot is now in the buffer
open any art program such as paint
paste the image in and crop off the unwanted portion.
The game also has a built in SS function that writes the shot to disk so that you dont have to paste it in a editing app.
Just hit F9(default) and the shots will be stored in your game folder "\america's army 3\AA3Game\ScreenShots"

(vista/steam path: "C:\Program Files (x86)\Steam\steamapps\common\america's army 3\AA3Game\ScreenShots").

remember to try to crop the size of the pic so the bug is clearly shown.

[added some code thanks again]


[img width=700 height=480]http://<insert host url>.jpg[/img]
[img width=700 height=480]http://<insert host url>.jpg[/img]
[img width=700 height=480]http://<insert host url>.jpg[/img]

 ** Please read before posting ** bug reporting guidelines! 

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